Providing Professional Local Support for Owner Rentals Welcome to Mammoth 24 Seven, an on-site professional management service designed to manage all details of the owner rental experience. Mammoth 24 Seven was created out of the need to provide local service, maintenance and support to the rental guests of owners who market and rent their second homes and condos in Mammoth themselves. While owner rental sales have become easier due to improved internet marketing websites, providing local 24/7 support remains extremely challenging for the owner that is operating from their home or office several hours away. To address the need to improve the visitor experience for all Mammoth guests, the Town of Mammoth has changed its TOT ordinance to read as follows. "To improve the visitor experience, operators are required to have a 24-hour local contact for guests for any issues that may arise in a condo or home they are renting. This contact information is required to be posted in the unit at all times." Mammoth 24 Seven is your local owner rental contact solution to an otherwise distant problem. Utilizing 20 years of experience in Mammoth's vacation rental service industry, Mammoth 24 Seven's professionally trained staff has the expertise to provide you and your rental guests with 24 Seven immediate assistance and the local support you need.
With Mammoth 24 Seven, you the owner, have a choice of service packages, letting you decide what level of local service you would like to provide for your rental guests. Each of these packages allows you to meet the new Transient Occupancy Tax Enforcement Program requirements which go into effect on January 1, 2012. Mammoth 24 Seven Silver: This package is designed to service those owners who prefer to handle all rental transactions and interactions with their guest themselves. Mammoth 24 Seven offers a professional 24 hour, 7 day per week response to the absentee owner and delivers local guest service and/or maintenance only upon owner request. Mammoth 24 Seven Gold: This Package is designed for the owner who rents directly to their guests and manages all financial transactions, but would like the freedom and peace of mind of having Mammoth 24 Seven manage all of their guest's needs from that point forward. You make the sale. We take over from there. With the gold package, you can truly "Rent it and Forget it"! With both Mammoth 24 Seven packages, you will also be included on our website that will refer guests directly to your personal owner rental marketing webpage. Set yourself apart from other VRBO advertisers. With Mammoth 24 Seven, you'll be able to proudly advertise that you have the most professional on-site guest service available in Mammoth, generating greater customer loyalty, future referrals, better online reviews, and improved customer satisfaction. Go back to enjoying nights and weekends with your family and friends, knowing that Mammoth 24 Seven is taking care of your guests from the time they drive into Mammoth Lakes until they begin their journey home after a satisfying vacation in your second home. For more details on our guest management packages, please contact us at: 760.924.7115 or 855.MMTH247 (855.668.4247)